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A feasibility study asks a harder question than whether a market is attractive: can this specific business model work in this specific market under realistic assumptions?

Feasibility is not the same as market attractiveness

A country can have a large population, growing category and favourable demographic story while still being a poor fit for a particular product. Feasibility connects market demand with the company’s price point, capabilities, channels, cost structure and risk tolerance.

The study should therefore test a business model, not simply describe a country. Every section should help answer whether entry is commercially, operationally and institutionally workable.

1. Define the addressable demand

Start by defining who can realistically buy or use the offering. Estimate the size of the eligible segment, current category behaviour, unmet needs, usage frequency and likely adoption barriers. Primary research can test intent, but stated interest should not be treated as guaranteed sales.

Where market data is limited, triangulate several sources and make assumptions visible. A transparent range is more useful than a precise figure built on weak inputs.

2. Assess customer-product fit

Feasibility research should examine the problem the product solves, current alternatives, willingness to switch, required product adaptations, trust signals, packaging or service expectations and price sensitivity. Qualitative work is often useful before quantitative validation because it reveals how customers frame the category in their own terms.

For B2B markets, map the full buying unit: users, technical evaluators, budget owners, procurement teams and final approvers may have different criteria.

3. Understand competition and route-to-market

Competition should be assessed at the point of purchase, not only through corporate websites. Retail audits, distributor interviews, expert interviews and mystery shopping can show actual availability, pricing, margins and channel power.

Route-to-market analysis should address who imports, distributes, stocks, sells, installs or supports the product. A feasibility study is incomplete if it proves consumer demand but ignores the cost and difficulty of reaching those consumers.

4. Test regulatory and operating requirements

Regulation may affect registration, labelling, licensing, data handling, advertising, foreign ownership, taxation, standards or sector approvals. Legal advice should be obtained for definitive compliance questions, while the feasibility study identifies the requirements that materially affect time, cost and market access.

Operational feasibility also includes talent, infrastructure, payment systems, logistics, service partners, foreign exchange exposure and other factors relevant to the business model.

5. Build a commercial scenario, not just a report

Bring the evidence into a simple model: obtainable customers, realistic pricing, channel margins, acquisition or distribution costs, operating costs and investment requirements. Compare optimistic, base and downside scenarios. Sensitivity analysis can show which assumptions most affect viability.

The final recommendation should identify entry conditions, milestones and unanswered risks. In some cases, the right answer is a pilot in one city or segment rather than a full launch.

What a strong feasibility deliverable looks like

A useful deliverable combines evidence with decisions: market size range, target segments, competitor map, route-to-market options, regulatory considerations, pricing evidence, commercial scenarios, risk register and a clear recommendation. It should also identify what must be validated during a pilot.

That structure turns “Africa looks promising” into a testable investment case.

Test feasibility against realistic operating assumptions

A feasibility study becomes more useful when it specifies the assumptions that must hold for the business model to work. These may include achievable price, minimum sales volume, distributor margin, import cost, customer acquisition cost, payment cycle, service capacity or the time needed to obtain approvals.

Each assumption can then be tested with available evidence. Where a value is uncertain, the model should show a range rather than hiding uncertainty behind one number. This allows management to see which assumptions are relatively stable and which could change the investment decision.

Include competitor response and customer switching

Feasibility is not determined only by the current market structure. Existing competitors may reduce prices, increase promotion, improve distribution or strengthen relationships when a new entrant appears.

Research should therefore examine customer loyalty, switching barriers, contract terms, retailer incentives and the ease with which competitors can respond. Qualitative interviews can reveal why customers remain with current suppliers even when they express interest in alternatives. Quantitative work can estimate the proportion of the target audience that is open to switching, while trade research can show what a challenger would need to offer to earn shelf space or recommendation.

Assess implementation capacity inside the company

Market attractiveness does not guarantee organisational readiness. A feasibility review should consider whether the company has the management attention, local knowledge, capital, supply chain, technical support and partner network required to execute the opportunity.

This internal assessment is particularly important when the market requires localisation, after-sales service, regulatory monitoring or intensive distribution management. A strategy that is feasible for a company with local operations may be unrealistic for one entering remotely. Comparing market requirements with current capabilities helps identify whether the company should build, buy or partner for missing capabilities.

Define pilot metrics before recommending scale

When uncertainty remains, a pilot can be more informative than additional desk research. The pilot should test the assumptions most likely to determine success, such as customer conversion, repeat purchase, delivery cost, channel acceptance or service quality.

Metrics and thresholds should be agreed before launch so a positive anecdote does not replace evidence. The feasibility report can recommend the pilot geography, target segment, duration, sample or volume, decision gates and data to capture. Management can then decide whether to scale, adapt or stop based on observed performance rather than optimism.

Questions the final feasibility study should answer

Before management approves entry, the study should be able to answer five practical questions: Is there a sufficiently large and reachable customer base? Can the offer compete at a price that still supports the economics? Is there a workable route to market?

Can the company meet regulatory and operating requirements? And what must be true for the investment to earn an acceptable return? If any answer rests mainly on assumption, the report should identify that uncertainty and recommend a way to test it. Feasibility is strongest when decision-makers can see both the opportunity and the conditions attached to it.

How Surveysphere Africa can support

Surveysphere Africa combines desk research, expert interviews, consumer research, retail checks and commercial analysis to assess market feasibility across African countries.

Is your business model feasible in Africa?

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